Privacy Policy

Effective Date: 03/01/2025

Inclusive Journeys Psychotherapy LCSW PLLC

Website: https://inclusivejourneysny.com

I. Introduction

This Privacy Policy explains how Inclusive Journeys Psychotherapy LCSW PLLC (“Practice,” “we,” “our,” or “us”) collects, uses, and protects personal information obtained through our website.

By using this website, you acknowledge and consent to the collection and use of your information as described in this Privacy Policy.

II. Information We Collect

We may collect and process the following types of personal information:

Information You Provide Voluntarily:

When you submit a contact form, we collect:

- Your name, email address, phone number, and any message your provide.

Automatically Collected Information:

We use Google Analytics to collect non-personally identifiable data such as:

- IP addresses, browser type, device information.
- Pages visited, session duration, and referral sources.

Cookies & Tracking Technologies:

We use cookies to enhance website functionality and analyze user behavior.

You can manage your cookie preferences via browser settings.

III. How We Use Your Information

We use collected information for the following purposes:

- To respond to inquiries submitted through our contact form.
- To analyze website traffic and improve user experience.
- To ensure security and prevent spam, fraud, or unauthorized access attacks.

IV. Sharing of Personal Data

We do not sell, rent, or trade personal information. However, we may share data with third-party service providers, including:

- Google Analytics (to analyze visitor traffic).
- Web hosting provider (Bluehost) to maintain website functionality.

These providers are required to comply with data protection laws and safeguard your information.

V. Data Security & Protection

We implement technical and administrative safeguards to protect your data, including:

- SSL Encryption – Secures all data transmitted between users and our site.
- Firewall & Security Plugins – Prevents hacking, malware, and unauthorized access.
- Access Controls – Limits data access to authorized personnel only.

Despite these measures, no website can guarantee 100% security. You acknowledge that data transmission over the internet carries inherent risks.

VI. Data Retention & Your Rights

How Long We Keep Data:

- Contact form submissions: Retained for up to 6 months, then deleted.
- Google Analytics data: Stored for 26 months, then automatically erased.

Your Rights Under New York & U.S. Law:

- Access to personal data we have collected.
- Deletion of your personal data (unless we are legally required to retain it).

To exercise these rights, contact us at: [email protected]

VII. Third-Party Links & External Websites

Our website may contain links to third-party websites. We do not control or take responsibility for their content, privacy policies, or security practices. We encourage users to review the privacy policies of any external sites they visit.

VIII. Legal Disclaimers & Limitations of Liability

This website is for informational purposes only. It does not provide medical, mental health, or legal advice.

No therapist-Client Relationship is formed by using this website. To establish a therapeutic relationship, an intake session and signed consent forms are required.

Limitation of Liability: We are not responsible for:

- Technical errors of service interruptions on the website.
- Unauthorized third-party access to user data.
- Loss or damages arising from the use of this website.

By using this website, you agree to these terms.

IX. Compliance with State & Federal Privacy Laws

We comply with applicable privacy laws in the United States and New York State, including:

- New York Data Protection Laws – Governing the collection and safeguarding of personal data.
- U.S. Federal Privacy Laws – Including Federal Trade Commission (FTC) guidelines on consumer data.
- CCPA (California Consumer Privacy Act) – If a California visitor submits a data request, we will comply with their rights under CCPA.

X. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted with a revised Effective Date. Your continued use of the website constitutes acceptance of any modifications.